Delivery

Delivery policy — we deliver locally, by hand.

Dryspell Foods, LLC delivers within the Phoenix metro. We do not send kombucha by mail or carrier and we cannot deliver outside Arizona; this is a condition of the Arizona Cottage Food Program under which we operate.

Delivery area

We deliver to selected ZIP codes in the Phoenix metro. If your address is outside the delivery area you will not be able to complete checkout. Email support@dryspellfoods.com and we'll tell you when we reach you.

Delivery schedule

Your first delivery is the first Thursday at least ten days after you order; the date is in your order confirmation. After that, deliveries repeat at the frequency you chose — every week, two weeks, three weeks or month — on a Thursday at the latest. If your bottles are ready earlier we'll tell you. Each renewal is charged ahead of its delivery (5 to 12 days, depending on your frequency) so your batch can be brewed to order.

Keeping it cold

We deliver your bottles ice cold. If you aren't home, it's best to leave an empty cooler out, and put your bottles in the fridge when you return, since the carbonation can cause a foamy bottle and mess if it's not chilled when opened.

Your empties

Bottles are ours; the kombucha is yours. Leave your empties in the crate by your door on delivery day and we take them with us. A rinse is kind, not required. Bottles remain the property of Dryspell Foods, LLC and are covered by your refundable deposit; if you fall behind on returns we'll let you know — see our Return and refund policy.

Missed deliveries

If we cannot complete a delivery, we'll tell you  right away and try again within the same week.