Cancellation policy

Standing orders and automatic renewal

By placing a standing order you authorize Dryspell Foods, LLC to charge your payment method automatically at the frequency you chose — every week, two weeks, three weeks or month — until you cancel, at the price shown at checkout. Each renewal is charged before its delivery, by a lead of 5 to 12 days depending on your frequency, so that your batch can be brewed to order.

Cancelling your standing order

You may cancel at any time from your standing order page, with no cancellation fee. Cancellation takes effect at the end of your current paid period — you receive any delivery already paid for.

Because each batch is brewed to order, we cannot refund a charge once that delivery has entered production. If you cancel before your next charge, you will not be charged again.

Pausing and skipping

You can pause your standing order or skip an upcoming delivery from your standing order page at any time. If you're falling behind on bottles, pausing is usually better than cancelling.

Glass bottle deposit

The deposit is refunded in full when you cancel your standing order and return all bottles in your possession in usable condition. Bottles that are not returned, or are returned unusable, are deducted from the refund at cost.

We will notify you in advance of price changes, and you may cancel before they take effect.